We are guided by fundamental values that shape our culture and are exemplified in the attitudes and accomplishments of our employees. By embedding these values and principles in our policies and practices, the employees of UDA are committed to:

Teamwork
UDA's environment promotes trust, openness, challenge, opportunity, communication and growth.

Respect
We treat others as we would want to be treated.

Diversity
We recognize the value that comes from respecting individuality, personal experience and diverse backgrounds.

Entrepreneurial Spirit
UDA employees are empowered with flexibility and are accountable for balancing risk, opportunity and responsibility.

High Integrity
We conduct our business with respect for laws and regulations and we promote individual responsibility to ensure that all actions are based on the highest ethical standards.

High Performance
We value working hard in a smart way to maximize results.

Extraordinary Service
We want to meet or exceed member expectations.

UDA CODE OF CONDUCT

United Dental Alliance ("UDA") and its employees must, at all times, comply with all applicable laws and regulations. UDA will not condone the activities of employees who achieve results through violation of the law or unethical business dealings. This includes any payments for illegal acts, indirect contributions, rebates, and bribery. UDA does not permit any activity that fails to stand the closest possible public scrutiny.

All business conduct should be well above the minimum standards required by law. Accordingly, employees must ensure that their actions cannot be interpreted as being, in any way, in contravention of the laws and regulations governing UDA’s operations.

Employees uncertain about the application or interpretation of any legal requirements should refer the matter to their supervisor, who, if necessary, should seek appropriate legal advice.

General Employee Conduct:
UDA expects its employees to conduct themselves in a businesslike manner. Unprofessional activities are strictly prohibited while on the job.

Employees must not engage in sexual harassment, or conduct themselves in a way that could be construed as such, for example, by using inappropriate language, keeping or posting inappropriate materials in their work area, or accessing inappropriate materials on their computer.

Management Responsibility:
At UDA, leaders must show a commitment to UDA’s values through their actions. They must also promote an environment where compliance is expected and ethical behavior is the norm. All UDA directors, officers and employees must comply with the Company’s values and principles.

Conflicts of Interest:
UDA expects that employees will perform their duties conscientiously, honestly, and in accordance with the best interests of UDA. Employees must not use their positions or the knowledge gained as a result of their positions for private or personal advantage. Regardless of the circumstances, if employees sense that a course of action they have pursued, or are presently pursuing, or are contemplating pursuing may involve them in a conflict of interest with their employer, they should immediately communicate all the facts to their supervisor.

Outside Activities, Employment, and Directorships:
All employees share a serious responsibility for UDA’s good public relations, especially at the community level. Their readiness to help with religious, charitable, educational, and civic activities brings credit to UDA and is encouraged.

Employees must, however, avoid acquiring any business interest or participating in any other activity outside UDA that would, or would appear to:

- Create an excessive demand upon their time and attention, thus depriving UDA of their best efforts on the job.

- Create a conflict of interest - an obligation, interest, or distraction - that may interfere with the independent exercise of judgment in UDA’s best interest.

Relationships With Members, Suppliers and Distributors:
Employees should avoid investing in or acquiring a financial interest for their own accounts in any business organization that has a contractual relationship with UDA, or that provides goods or services, or both, to UDA if such investment or interest could influence or create the impression of influencing their decisions in the performance of their duties on behalf of UDA.

Gifts, Entertainment, and Favors:
Employees must not accept entertainment, gifts, or personal favors that could, in any way, influence, or appear to influence, business decisions in favor of any person or organization with whom or with which UDA has, or is likely to have, business dealings. Similarly, employees must not accept any other preferential treatment under these circumstances because their positions with UDA might be inclined to, or be perceived to, place them under obligation to return the preferential treatment.

Kickbacks and Hidden Commissions:
Regarding UDA’s business activities, employees may not receive payment or compensation of any kind, except as authorized under UDA’s business and payroll policies. In particular, UDA strictly prohibits the acceptance of kickbacks and hidden commissions from suppliers, distributors or others. Any breach of this rule will result in immediate termination and prosecution to the fullest extent of the law.

UDA Funds and Other Assets:
Employees who have access to UDA funds in any form must follow the prescribed procedures for recording, handling, and protecting money as detailed in UDA’s policies and procedures or other explanatory materials, or both. UDA imposes strict standards to prevent fraud and dishonesty. If employees become aware of any evidence of fraud and dishonesty, they should immediately advise their supervisor or seek appropriate legal guidance so that UDA can promptly investigate further.

When an employee’s position requires spending UDA funds or incurring any reimbursable personal expenses, that individual must use good judgment on UDA’s behalf to ensure that good value is received for every expenditure.

UDA funds and all other assets of UDA are purposed for UDA only and not for personal benefit. This includes the personal use of UDA assets, such as computers.

UDA Records and Communications:
Accurate and reliable records of many kinds are necessary to meet UDA’s legal and financial obligations and to manage the affairs of UDA. UDA’s books and records must reflect in an accurate and timely manner all business transactions. The employees responsible for accounting and recordkeeping must fully disclose and record all assets, liabilities, or both, and must exercise diligence in enforcing these requirements.

Employees must not make or engage in any false record or communication of any kind, whether internal or external, including but not limited to:

- False expense, attendance, production, financial, or similar reports and statements

- False advertising, deceptive marketing practices, or other misleading representations

Dealing With Outside People and Organizations:

Employees must take care to separate their personal roles from their UDA positions when communicating on matters not involving UDA business. Employees must not use UDA identification, stationery, supplies, and equipment for personal or political matters.

When communicating publicly on matters that involve UDA business, employees must not presume to speak for UDA on any topic, unless they are certain that the views they express are those of UDA, and it is UDA’s desire that such views be publicly disseminated.

When dealing with anyone outside UDA, including public officials, employees must take care not to compromise the integrity or damage the reputation of either UDA, or any outside individual, business, or government body.

Any request for information or interviews from the media must be forwarded to your supevisor.

Fair Competition and Antitrust Requirements:
All UDA business activities are highly competitive, and it is the policy of UDA to compete aggressively and fairly. A major part of UDA’s commitment to compete fairly is a commitment to comply with the antitrust laws. These laws prohibit any form of agreement or understanding, whether formal or informal, written or oral, express or implied, between or among competitors that unreasonably limits or restricts competition between them. If employees become aware of any evidence of this behavior, they should immediately advise their supervisor or seek appropriate legal guidance so that UDA can promptly investigate further.

Prompt Communications:
In all matters relevant to members, suppliers, government authorities, the public and others in UDA, all employees must make every effort to achieve complete, accurate, and timely communications - responding promptly and courteously to all proper requests for information and to all complaints.

Privacy and Confidentiality:
When handling financial and personal information about customers or others with whom UDA has dealings, observe the following principles:

- Collect, use, and retain only the personal information necessary for UDA’s business. Whenever possible, obtain any relevant information directly from the person concerned. Use only reputable and reliable sources to supplement this information.

- Retain information only for as long as necessary or as required by law. Protect the physical security of this information.

- Limit internal access to personal information to those with a legitimate business reason for seeking that information. Use only personal information for the purposes for which it was originally obtained. Obtain the consent of the person concerned before externally disclosing any personal information, unless legal process or contractual obligation provides otherwise.

UDA Website Privacy and Terms of Use:
Protecting your privacy is important to UDA. The privacy policy governing our collection and use of information can be found here. The terms of use for UDA websites can be found here.